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Professional and Hosting Services

 

 

Linedata’s lending and leasing solutions are supported by tenured experts who are passionate about helping clients decrease their total cost of ownership and experience reliability and stability. From implementation to training to long-term hosting, we’re dedicated to ensuring our solutions meet your unique needs, even as those needs evolve.

 

Professional Services

Our experts are always ready to assist

Professional Services

 

 

Linedata’s Professional Services team are highly experienced implementation experts. Taking a controlled and agile approach with a project governance framework, they share responsibilities with the onboarding clients to promote ownership and self-sufficiency. A phased approach is used to help clients get up and running quickly to experience return on investment, and then expand the solution footprint to add new features, user groups, integrations, lines of business and so on.

Beyond implementation, the Professional Services team offers consultative services and solutions for common challenges. Administrator training, enhanced production support, and staff augmentation services ensure that our clients learn how to manage our solutions independently and also have access to our assistance when they need it.

Linedata’s Professional Services team is dedicated to helping each client realize a low total cost of ownership. The team’s practiced, proven methods are flexible enough to truly be solution partners. They pair deep knowledge of the solutions with a thorough understanding of any challenge a client might be facing to offer tailored recommendations.

 

My team works with many other software providers and no one comes close to the level of service that we receive (at Linedata). 

Linedata Client

 

 

Hosting Services

Maximize your solution’s performance

Hosting Services

 

 

Many of Linedata’s lending and leasing solution clients take advantage of our hosting services. By hosting our solutions, we deliver predictability, stability, agility, reliability, security and compliance to our clients. Hosted clients have shown cost savings anywhere from 100% to 200%.

As a software provider to reputable financial services companies, we recognize that data security is essential. Linedata’s Hosting Services are SSAE-16 SOC-1 Type II certified. Daily reviews of our detective logging mechanisms, which monitor all changes to production systems, mitigate the risk associated with unauthorized modifications. Even in a disaster recovery situation, real-time replication combined with daily backups ensure your data is protected and available.

Tailored hosting services

  • Each client’s solution is sized based on anticipated user count and business volumes. We monitor actual utilization and scale the environment to ensure a seamless experience
  • Dedicated and shared hosted environments are offered. Both utilize common hardware but completely segregated and secure environments
  • Small enhancements or full upgrades are deployed on the client’s schedule with plenty of time to test between environments

Maximized ROI

  • Significant price discounts from our vendors, offered because of our extensive relationships and usage volume, are passed on to clients
  • Our operational and technical maturity allow us to deploy solutions quickly and accurately, reducing labor and operational costs
  • Tightly coupled with our Product, Engineering, Quality Assurance and Support teams, Linedata proactively vets new features, functions and changes to save clients time and money

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