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Shifting priorities of North America's largest banks

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Whitepaper: Shifting priorities of North America's largest banks
A study of the top five strategic objectives mentioned by the 100 largest banks during the COVID-19 pandemic.

COVID-19 has had a dramatic impact on banks globally. At its onset, financial institutions acted quickly to serve customers through digital channels while transitioning employees to remote work.

In this whitepaper, Linedata identifies the top five strategic priorities for the 100 largest banks in North America as they navigated the pandemic. Looking at bank size, performance and geography, we provide insights on how the emphasis on each strategy evolved in the face of the pandemic.

Priorities discussed:

  • Growth
  • Cost control
  • Technology investments
  • Risk management
  • Meeting financial targets

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