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Automotive Finance - After-sale Collections

Identify, manage and account for delinquencies

After-sale Collections

Inevitably, lenders and lessors must deal with unpaid accounts, collections and vehicle repossession. Our automotive financing solution helps manage the after-sale collections process. The solution identifies late payments on individual contracts and unpaid accounts beyond your pre-determined grace period. Print or email communication is triggered automatically from the solution to the borrower, providing a reminder to submit payment.

If the contract or account remains delinquent, the workflow initiates escalation steps that are taken with more formal communication. The accounting impact of the unpaid contract or account is reflected in your ledger, helping you maintain accurate profit and loss estimates. If escalation fails to bring the account current, third-party repossession services or legal proceedings are triggered and tracked from our solution. History tracking provides a record of the attempts made to receive payment, ensuring you have made a prudent effort with the customer. The solution will terminate the contract, report the loss for accounting purposes, and ultimately bring the vehicle back into inventory to be resold or re-leased.

The collections workflows are automated with your policies and preferences determining the triggers, timing, messaging and escalation actions.

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